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BIS- Roving Agent
    
 
BIS - Roving Agent
  Introducing the latest product in Indian Market “The Roving Agent”

With a view to ease the process of check-in, BIS, has added yet another customer oriented solution of “check-in while walk-in” (Roving Check-in agent) whereby a passenger can be checked-in by the agent with the help of a hand held interface device and a state of art printer.

This new initiative which will facilitate the airline’s discerning passengers as also the airport staff will supplement the kiosks as well as the existing check-in counters.

The Roving Agent is like a check-in counter on the move. This helps the airlines to improve customer service by processing passengers even before they reach the check-in counters, effectively bypassing long queues. Using this solution, the mobile agent can quickly access and verify the travel reservation details of the passenger, complete check-in functions and generate a boarding pass and book them on their choice of seats.

  Key benefits :
 
  The first cutting-edge innovation is the introduction of the Roving Agent at the airport. Works on a wireless    platform
 
  No extra space required at the airports for using the roving agent, as the boarding card printer and PDA    are handheld  
    Now passengers with hand baggage need not wait at the check-in counter to collect their boarding passes    They can directly approach the security check-in counters  
    Deployed outside the Security check-in area will be Airlines Roving Agent who will attend to these guests    personally and book them on their choice of seats  
    Wireless device used for check-in at the airports
 
    Quick access for a passenger to verify travel details  
    Complete check-in functions  
    Issuance of Boarding Pass instantly  
    Passenger can choose Preference seat for travel  
    Bypass Long queues at the airport  
    Can be used for Baggage reconciliation System  
    Can be used for boarding  

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