| BIS - Roving Agent |
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Introducing the latest product in Indian Market “The Roving Agent”
With a view to ease the process of check-in, BIS, has added yet another customer oriented solution of “check-in while walk-in” (Roving Check-in agent) whereby a passenger can be checked-in by the agent with the help of a hand held interface device and a state of art printer.
This new initiative which will facilitate the airline’s discerning passengers as also the airport staff will supplement the kiosks as well as the existing check-in counters.
The Roving Agent is like a check-in counter on the move. This helps the airlines to improve customer service by processing passengers even before they reach the check-in counters, effectively bypassing long queues. Using this solution, the mobile agent can quickly access and verify the travel reservation details of the passenger, complete check-in functions and generate a boarding pass and book them on their choice of seats.
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| Key benefits : |
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 The first cutting-edge innovation is the introduction of the Roving Agent at the airport. Works on a wireless platform |
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No extra space required at the airports for using the roving agent, as the boarding card printer and PDA are handheld |
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Now passengers with hand baggage need not wait at the check-in counter to collect their boarding passes They can directly approach the security check-in counters |
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Deployed outside the Security check-in area will be Airlines Roving Agent who will attend to these guests personally and book them on their choice of seats |
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Wireless device used for check-in at the airports
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Quick access for a passenger to verify travel details |
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Complete check-in functions |
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Issuance of Boarding Pass instantly |
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Passenger can choose Preference seat for travel |
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Bypass Long queues at the airport |
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Can be used for Baggage reconciliation System |
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Can be used for boarding |
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